AsianBookie takes the protection of every member's personal data seriously. This document clearly explains what data we collect, why we need it, how it is used, and your rights as the owner of that data.
256-bit SSL encryption protects all your data and transactions on the AsianBookie platform.
Here are the key things you need to know about how AsianBookie handles your personal data – straightforward, clear, and free of confusing legal jargon.
AsianBookie collects only the data strictly necessary to operate your account, process transactions, and comply with legal requirements. No excess data is collected solely for third-party marketing purposes.
AsianBookie has never sold, rented, or shared member personal data with advertisers or third-party marketing companies, and never will. Your data belongs to you — we are simply its responsible custodians.
All data transmitted between your browser and AsianBookie's servers is protected by SSL 256-bit encryption – the same standard used by Malaysia's major banks, including Maybank and CIMB.
As an AsianBookie member, you have the right to request access to the data we hold about you, correct any inaccurate information, and in certain circumstances request the complete deletion of your personal data.
In the event of any security breach affecting your personal data, AsianBookie is committed to notifying the affected members within the stipulated timeframe and taking immediate remedial action.
AsianBookie's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We uphold the rights afforded to Malaysian players under local data protection legislation.
Important Notice: By registering and using the AsianBookie platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform. You may contact us at any time with enquiries regarding your data privacy.
This Privacy Policy explains how AsianBookie (asianbookie.cash) collects, uses, stores, and protects the personal information you provide to us when registering and using our platform. We operate in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles.
We know that your trust is our most valuable asset. As an online betting platform that has served Malaysian players for over a decade, AsianBookie understands that trust can only be maintained when you have a clear picture of what happens to your personal information. That is why we have made every effort to write this Privacy Policy in plain, straightforward language – not confusing legal jargon.
Scope of This Policy: This Privacy Policy applies to all information collected through the AsianBookie website, our mobile application (where available), and any communication channels between you and our team, including live chat, email, and WhatsApp.
AsianBookie collects personal data through two main channels — information you provide to us directly, and data collected automatically as you use the platform.
| Data Category | Sample Information | When Collected |
|---|---|---|
| Identity Information | Full name, MyKad or passport number, date of birth | During account registration and KYC verification |
| Contact Information | Malaysian phone number, email address | During account registration |
| Financial Information | Malaysian bank account number, bank name, e-wallet details | When registering a payment method for deposits and withdrawals |
| Transaction Records | Deposit, withdrawal, betting and winnings history | Automatically each time a transaction occurs |
| Communications | Live chat conversation records, support emails, complaints | Every time you contact our support team |
When you browse the AsianBookie platform, our systems automatically record certain technical information required for platform operations, security, and user experience improvements. This includes your device's IP address, browser type and version, device type and operating system, pages visited and time spent, as well as gaming session data related to your betting activity.
AsianBookie does not directly collect credit or debit card information. All card transactions are processed through licensed, PCI-DSS compliant payment gateways. For deposits, we only support Malaysian payment methods such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay.
The personal data AsianBookie collects is used exclusively for the following purposes:
Marketing: If you agreed to receive marketing communications during registration, AsianBookie may send you information about relevant promotions, bonuses, and new offers. You may withdraw this consent at any time through your account settings or by contacting our support team.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), AsianBookie processes your personal data on the following legal bases depending on the situation:
| Legal Basis | Description & Usage Examples |
|---|---|
| Performance of Contract | Data processing required to deliver the platform's services to you – including processing deposits, withdrawals, and betting records. |
| Legal Obligation | Processing to comply with PDPA requirements, KYC obligations, and financial reporting duties prescribed by Malaysian law. |
| Legitimate Interest | Fraud prevention, platform security, and service improvement based on aggregated usage pattern analysis. |
| Consent | Sending marketing communications and the use of optional cookies — where you have given explicit consent. |
AsianBookie does not sell, rent, or share your personal data for third-party marketing purposes. However, there are situations where we need to share data with certain parties for legitimate operational purposes:
We share only the minimum data necessary with service providers who help us operate the platform, including server infrastructure providers, payment service providers (payment gateways for processing DuitNow, FPX, and Malaysian e-wallets), third-party game software providers for Live Casino and slots, and identity verification (KYC) service providers.
All third-party service providers are required to sign data confidentiality agreements and are only permitted to process your data for the specific purposes agreed upon with AsianBookie.
AsianBookie will disclose personal data to the relevant authorities when required by Malaysian law, a valid court order, or in the context of a criminal investigation involving our platform. We will endeavour to notify you of any such disclosure where permitted by law.
AsianBookie does not share member data with other betting platforms, advertisers, data brokers, or any entity not listed above. If you suspect your data has been shared without authorisation, please contact us immediately.
AsianBookie implements multiple layers of technical and operational safeguards to protect the security of your personal data:
Shared Responsibility: While AsianBookie implements comprehensive safeguards, the security of your account also depends on your own actions. Always use a strong, unique password, never share your login credentials with anyone, and log out of your account when using a shared device.
AsianBookie retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required under Malaysian law. Our general principles are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | For the duration of the active account | Required for the ongoing provision of services |
| Financial Transaction Records | 7 years after the transaction | Malaysian financial regulatory requirements |
| KYC & Identity Verification Records | 5 years after account closure | Anti-money laundering compliance requirements |
| Support Communication Logs | 3 years from the date of communication | Reference for future complaint resolution |
| Technical Log Data | 90 days | Technical and security troubleshooting |
| Marketing Data (with consent) | Until consent is withdrawn | Based on consent provided |
Once the applicable retention period has expired, your personal data will be securely deleted or fully anonymised so that it can no longer be linked back to you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by AsianBookie:
You have the right to request a copy of the personal data we hold about you. Requests can be submitted by email to support@asianbookie.cash. We will process your request within 21 calendar days and may require identity verification before disclosing any data.
If the personal data we hold about you is inaccurate, outdated, or incomplete, you have the right to request a correction. You can update much of your profile information yourself through account settings, or contact support for changes that require verification.
Under certain circumstances, you have the right to request that we stop processing your personal data – for example, for direct marketing purposes. Please note that if processing is required for the performance of a contract or compliance with a legal obligation, a request to cease processing may not be fully accommodated.
You may request deletion of your personal data once your account is closed and there is no legal obligation requiring us to retain it. Please note that financial and KYC records must be kept for the period prescribed by law even after account closure.
To submit any request relating to your privacy rights, please contact us by email at support@asianbookie.cash with the subject line "Data Privacy Request – [your full name]". We will verify your identity before processing any request.
AsianBookie uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your experience. Below is an overview of the types of cookies we use:
These cookies are required for the basic operation of the platform and cannot be disabled. They include login session cookies that maintain your signed-in status, security tokens that prevent CSRF attacks, and your language and region settings.
These cookies remember your preferences — such as display settings, favourite games and interface choices — to deliver a more personalised experience. You can disable these cookies without affecting the platform's core functionality, though some features may not work as intended.
We use analytics cookies to understand how users interact with the platform — for example, which pages are visited most frequently, where users encounter difficulties, and how long gaming sessions last. This data is collected in aggregate and anonymised — we do not use analytics cookies to identify specific individuals.
Cookie Controls: You can manage your cookie settings through your web browser settings. Most modern browsers allow you to view, disable, or delete cookies from specific domains. Please note that disabling essential cookies may affect your experience on the AsianBookie platform.
The AsianBookie platform is intended for adult users aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification to ensure that only adults can create an account.
If AsianBookie becomes aware that personal data has been collected from an individual under 18 years of age without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account with AsianBookie should contact us immediately by email at support@asianbookie.cash.
AsianBookie reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, relevant legal requirements, or improvements to our services. Whenever this Privacy Policy is updated, the "Last updated" date at the top of this page will change accordingly.
For significant amendments that affect how we use or share your personal data, AsianBookie will provide at least 14 days before the amendments take effect. Notice will be delivered via in-platform notifications or by email to the address registered to your account.
Continued use of the AsianBookie platform after the effective date of any amendment constitutes acceptance of the revised policy. If you do not agree with the changes, please close your account and contact us to request deletion of your data.
If you have any questions, concerns, or requests regarding AsianBookie's Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us:
For more information on account rules and platform usage, please read our Terms & Conditions us. For responsible gaming enquiries, visit our Responsible Gambling us or contact Talian Kasih: 15999.
Complaints to Regulatory Authorities: If you are not satisfied with how AsianBookie has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body overseeing PDPA compliance in this country.
Under Malaysia's PDPA, you have concrete rights over your personal data. Here's how you can exercise them.
Request a copy of all personal data we hold about you. We will process your request within 21 days of verifying your identity.
Correct any inaccurate or outdated data. Basic profile information can be updated directly through your account settings.
Request deletion of your personal data when there is no longer a legal requirement to retain it following account closure.
Request that we stop processing your data for specific purposes such as direct marketing, subject to certain exceptions provided by law.
Object to the processing of your data in certain circumstances, particularly where we rely on legitimate interests as the basis for processing.
Withdraw consent for consent-based processing (such as marketing) at any time via your account settings or by contacting support.
Send an email to support@asianbookie.cash with the subject line "Personal Data Request – [full name]". Please include your account number and a description of your request. We will contact you within 3 business days for identity verification and to process your request.
One of the key purposes for which AsianBookie uses data is to support responsible gambling – identifying playing patterns that may warrant attention and providing relevant assistance tools.
Account activity data is used to identify playing patterns that may indicate problem gambling – as part of our responsible gaming commitment.
Transaction data is used to enforce the deposit limits you set yourself – ensuring you stay in control of your finances.
When you activate self-exclusion, your profile data is used to ensure no new account can be opened in your name during the exclusion period.
Identity data collected during KYC is used to verify that all AsianBookie members are aged 18 and above, without exception.
If you or someone you know is struggling with a gambling problem, please contact Talian Kasih: 15999. For more information on the responsible gaming tools AsianBookie provides, visit the Responsible Gambling us.
By understanding AsianBookie's Privacy Policy, you can play with greater peace of mind knowing your personal data is handled transparently, securely, and responsibly. Register for free in under 2 minutes and enjoy a welcome bonus of up to RM 888.